[Dipleague] Vacancies: Support Consultant Pastel/Sage

Oxford Recruitment - Ronald Nyambalo ronald at oxfordrecruitment.co.zw
Fri May 30 19:21:18 CAT 2014


 

 


Support Consultant Pastel/ Sage : This position requires excellent
organizational, writing, and communications skills, as well as the ability
to acquire willing support from cross-functional organizations both within
and their partners. This position will require travel as needed, to meet
with business leaders and users and drive the successful implementation of
projects and resolving support issues. Windows server and Windows desktop
operating systems. Database administration (MS SQL Server) - ability to run
queries and updates, manage backups and restores etc. Report writing skills
such as SSRS and Crystal reporting. Internet Information Services
(configuring websites, application pools, security, SSL etc.). Networking
understanding (DNS, Proxy, TCP/IP, AD, LDAP, DHCP), Knowledge of setting up
Terminal servers Host virtualization (VMware experience). Understanding of
Object Oriented Programming would be desirable. Understanding of Web
technologies (.NET Framework, HTML5, JavaScript etc.) ould be desirable.
Accounting and HR knowledge would be desirable. Two or more years'
experience working as a Technical Support consultant or any other similar
positions in a related field. Must have a good appreciation the ICT industry
and particularly business growth need and its position within the industry.
Provide technical solutions in a professional manner and to agreed
timeframes to customers via telephone, email and onsite. Receives and logs
requests for support from help desk, other service delivery staff and/or
users. Priorities requests in accordance with agreed criteria and the needs
of the organization  Within a broad area of competence, investigates issues
and other requests for support and determines appropriate actions to take.
Conduct training to sage customers or at client site. Prepare specifications
on I.T. infrastructure and facilitate and monitor system implementation,
completing the necessary documentation and supervising clients through the
full technology life cycle. A degree or Diploma Business Information
Technology, Information Technology Management, Project Management,
Information Systems, Computer Science, Business Administration etc.
Certified fully in Sage and particularly Sage VIP Payroll & HR, Sage
Evolution ERP and any other ERP Software, Microsoft, HP, Dell, Cisco and any
other IT related certification that will benefit in serving its clients.
Excellent salary. Apply urgently by sending your updated detailed CV in word
document to ronald at oxfordrecruitment.co.zw

 

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