[Dipleague] Technical Support Engineer - VACANT

Ronald Nyambalo ronald at oxfordrecruitment.co.zw
Tue Jun 12 12:42:35 CAT 2018



Technical Support Engineer -  At least 3 years' experience in web
applications deployment, Maintenance and Training. Take ownership of
customer issues reported and see problems through to resolution. Research,
diagnose, troubleshoot and identify solutions to resolve customer issues.
Follow standard procedures for proper escalation of unresolved issues to the
appropriate internal teams. Provide prompt and accurate feedback to
customers. Ensure proper recording and closure of all issues. Prepare
accurate and timely reports. Document knowledge in the form of knowledge
base tech notes and articles. To provide enterprise level technical support
to customers. Technical Skill Set Required: Microsoft NET technologies, SQL
Server, Java Script, IIS 7.0 and Networking Basics. Practical experience in
Windows Server, Microsoft .NET, SQL Server, IIS and networking. Experience
in providing enterprise application technical support. Degree in Information
Technology, Computer Science or equivalent. Must be available to start
immediately. Highly Negotiable Salary. Urgently apply if you are interested
and attach your CV in word format  to: ronald at oxfordrecruitment.co.zw
<mailto:ronald at oxfordrecruitment.co.zw> 








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